Job Details

Senior Enterprise Audio Visual Engineer

Position Number: 6881687
Location: Kennesaw, GA
Position Type: Computing - Multimedia

Senior Enterprise Audio Visual Engineer

Job ID: 294227
Location: Kennesaw, Georgia;Marietta, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for managing the design, installation, configuration, programing, testing, maintenance, and upgrade of complex AV systems in a variety of environments including, classrooms, conference rooms and/or event spaces across all KSU sites. Responsible for coordinating the work of contracted vendors following approved standard designs, and collaborates with project managers and technical team members through all phases of the project. Forecasts labor and material expenses for new projects and lifecycle system upgrades. Provides training on new systems and top-tier AV support for existing systems.

Responsibilities

KEY RESPONSIBILITIES:
1. Gathers requirements, standardizes and maintains AV designs and programs , oversees deployment, and enhances the Audio-Visual infrastructure for all university spaces, ensuring their quality, stability, recoverability, and security
2. Reviews and validates changes for impact on Audio-Visual posture
3. Automates complex system management tasks and manages departmental automation systems
4. Diagnoses and resolves complex problems on advanced systems
5. Drives root cause analysis, debugging, support, and post-mortem analysis for incidents and service interruptions
6. Develops and maintains documentation of systems, services, processes, and procedures
7. Trains and mentors AV system engineers, support technicians, and other staff as needed
8. Monitors labor and material expenses for new and active projects
9. Manages approved vendor relationships, communicates requirements, negotiates pricing for AV services and materials
10. Defines criteria for quality control, inspects the quality of service provided by vendors and internal employees, and performs complete testing after the installation is complete
11. Generates a work scope, materials list, vendor quotes and statements of work
12. Manages a database of configuration, design and components for all AV spaces
13. Establishes and manages a schedule of projects and provides reports on state, progress and completion dates
14. Coordinates the tasks and flow of the project, including design, purchasing, installation, programing, testing, and communication with vendors and all involved parties
15. Stays up to date with the latest technology trends and offerings for continual improvement of campus standards
16. Provides on call support responding to incidents on nights and weekends

Required Qualifications

Educational Requirements
Bachelor's in computer science or similar field or an equivalent combination of relevant education and/or experience.

Other Required Qualifications
Extron Control Professional certification within six (6) months of employment

Required Experience
Five (5) years of related IT experience demonstrating a progression of dealing with increasingly complex systems.

Preferred Qualifications

Preferred Experience
Previous experience working in higher education

Knowledge, Skills, & Abilities

ABILITIES
Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated
Able to diagnose and resolve complex problems
Able to design, analyze, evaluate and implement complex Audio-Visual systems and solutions
Able to anticipate problems and proactively develop appropriate solutions
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Extensive knowledge of enterprise audio visual system design
In-depth knowledge of enterprise Audio-Visual switching, routing, multiplexers, control systems, display devices, scalers, amplifiers, speakers, microphones, cameras, lighting controls, media players, ADA devices, power controllers, rack layout, related software, lecterns, and instructor workstations
Must be well versed in current and emerging technologies, technological trends, and industry best practices for their areas of responsibility

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

Standard Enhanced
Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=294227&PostingSeq=1